Responsible gambling begins before play

Set financial and time limits

Choose a personal money limit that protects ordinary living costs, savings and responsibilities. Treat it as a maximum, not a target. Set a time limit before entering, monitor elapsed time and casino account spending, and take regular breaks away from the chamber.

Never chase losses or increase a limit to recover money. Do not gamble with borrowed money, credit intended for essential costs or funds belonging to another person.

Choose the right conditions

Do not gamble when tired, stressed, upset or intoxicated. Leave when play stops feeling enjoyable, when concentration changes or when limits become difficult to follow. Casino staff may decline service or restrict access based on wellbeing, conduct or intoxication.

Temporary restriction and self-exclusion

Guests can ask casino staff for a temporary access restriction for a chosen period. A guest can also request self-exclusion for the remainder of a voyage or another period supported by vessel policy. Staff explain the scope, practical effect and reinstatement rules before recording a restriction.

Voluntary restrictions do not change settlement of valid prior transactions. Staff handle requests discreetly and may recommend a break while arrangements are completed.

Age control and support

Casino entry requires age and identity verification. The minimum is 18, or higher where applicable law requires. Staff can explain limits, provide current casino account information and help activate restrictions or self-exclusion.

If gambling causes worry, conflict or financial pressure, stop and seek independent professional help available in your home jurisdiction. Reliable services differ by country; consult an official health service, licensed regulator or recognised local support provider rather than relying on an unverified contact.

Location still governs access

The casino closes in ports and territorial waters when vessel policy or applicable law requires. Operating hours, location and access are never guaranteed as part of the passage fare.